Gym/Pool Attendant at Bridge Talent Management

Job purpose:

• Providing professional service to the hotel guests and other customers using the swimming pool so to ensure comfort and zero risk to life; Assisting Gym users, maintaining exercise equipment, selling gym services, ensuring that gym facilities are clean and prepared for use at all times.

Responsibilities:

•  Observes and patrols gym & pool and enforces safety regulations.
•  Assists swimmers from water when in danger.
•  Knowledgeable of pool facility such as length and depth.
•  Ownership of all gym and pool guest requests and complaints; try to resolve them immediately and follow up to ensure guest satisfaction.
•  Ensuring the swimming pool is properly maintained always. This includes cleaning, correct water level, the PH Level, Chlorine level and filtration   system working properly.
•  Providing the guests with lockers and towels.
•  Ensuring that the guests are well apprised of the safety precautions around the pool and maintaining utmost vigilance around the pool to avoid any risk to life.
•  Monitor gym always.
•  Keeps accurate attendance of all open gym days, including ensuring all participants follow the Gym guidelines.
• Greet all participants and keep an open line of communication with each.
•  Familiarize participants of gym with rules and regulations.
•  Perform set-up and clean-up responsibilities for the program.
•  Communicate times of open gym and make sure participants are out of the gym at the end of the program.
• Provide first aid supplies to participants injured during activity. Complete accident/incident reports in their entirety and submit within 24 hours of the incident to the Deputy Housekeeper.
• Follow County and departmental safety, personnel, and administrative policies, procedures and regulations.
• Communicate with the Supervisor on a regular basis to keep an update on program and any issues that arise during open gym days.
•  Assist in the smooth day-to-day running of the gym and fitness facilities.

• Inducting new users into the gym Supervise general use and ensure correct use of the equipment always.
• Record and monitor daily safety checks of the gym equipment.
• Ensure potential hazards are dealt with and reported to the Gym Supervisor.
• Keeping the gym clean and tidy making sure all loose equipment are stored safely after use.
• Working with the other service departments to increase awareness of the pool and gym operations to increase departmental revenue.
• Attending regular departmental briefing meetings  Act at all times in accordance with Best Western Plus Meridian Hotel policies and procedures.
• Assisting with the building evacuation in case of emergency  Perform other duties as assigned by the management.

Requirements

•  O level Certificate.
•  Proficiency in swimming and life saving.
•  3-5 years’ experience as a lifeguard and pool attendant.
•  First Aid training.
•  Physical fitness and health.
•  Ability to deal with stressful situations and behavior issues while keeping a calm and professional demeanor
•  First Aid certification required.
•  Must possess background and knowledge of sports.
•  Must possess excellent written and verbal communication skills.
•  An ability to recognize safety concerns and provide a safe environment.
•  An ability to establish a positive rapport by using tact and discretion with participants.
•  An ability to work independently and problem solve without direct supervision.