PURPOSE:
To generate revenues and maintain relationships from the banking sector.
PRIMARY RESPONSIBILITIES:
- Generating new business from the Banking sector;
- Providing timely and accurate quotations within the turnaround times;
- Follow up to ensure renewals are at the acceptable rate;
- Ensure prompt premium collection and reconciliation of accounts;
- Submit timely and accurate reports within the set timelines;
- Constantly updating intermediaries on company processes and procedures;
- Participate in the preparation of revenue budget;
- Liaising with the various departments to ensure timely service delivery to the client;
- Gathering market intelligence to ensure updated product range;
- Liaising with service providers to ensure timely customer service;
- Attend and participate in the various key activities in the department;
- Training new and existing clients and bank intermediaries on CIC products;
- To attend to customer queries and complaints;
- Promoting CIC brand.
Academic and Professional Requirements
Education
- Bachelor’s degree in a related field
- Computer literate in MS Office and other office applications
- Certification in either of the following; ACII, AIIK or COP
Experience Required:
- Relevant experience 3