Job Purpose
This role is responsible for providing strategic leadership and oversight in managing Customs operational Risks and Post Clearance Audit.
Key Responsibilities of the job:
- Support ease of doing business initiatives through review of process and effective deployment of staff in key critical areas to facilitate trade.
- Monitor and support revenue collection initiatives through identified effective strategies.
- Formulate regional administrative budgets, monitor and control expenditure approvals within the region.
- Coordinate Brand Building Initiatives, Media Engagement, and Customer Complaints Resolution in the Region.
- Coordinate Enforcement activities in the Region
- Create synergy across the departments and facilitate exchange of tax information to enhance revenue collections and service delivery.
- Facilitate implementation of corporate initiatives in the region: Audit, Integrity, QMS and Risk Management.
- Drive initiatives to improve ethics, culture and facilitate change management.
- Liaise with internal and external stakeholders on regional matters.
- Provide regular reports on regional related matters to the KRA Management.
Academic qualification:
- A Bachelor’s degree in business or related field from a recognized institution.
- Master’s degree in a relevant field is an added advantage.
Professional Qualifications/ Membership to Professional Bodies:
- Membership in a recognized professional body.
Work experience:
- Minimum of 10 years work experience in similar role with at least five (5) years at a senior management level in a comparable organization.
Competencies
- Good interpersonal and organizational skills.
- Excellent leadership and people management skills
- Strong decision making and problem-solving skills
- Independent minded, ethical and of high integrity
- Ability to identify and deal with operational risk
