Your Role
- To actively drive & support import operations. Providing excellent customer service by adding value in terms of quality, effectiveness and efficiency in day-to-day operations. Own the customer relation by building strong relationships, as well as volume & Gross Profit.
Your Responsibilities
- Meet the customer every quarter physically
- Actively engage with Avocado customers on regular calls to monitor performance & satisfaction.
- Preparing monthly performance reports (Internal & External).
- Set up Business Profile in SeaLog for all the requested services.
- Ensure 100% target matched for operational and financial KPIs.
- Send weekly shipping schedules to the clients.
- Actively engage with customers to receive weekly updated volume forecasts.
Your Skills and Experiences
- Active communicator, proactive and creative individual
- Special attention to detail, sense of urgency & structured mindset.
- Team player
- Excellent interpersonal and customer service sills
- Analytical
- Numeracy
- Problem solving and team player
- Work on long hours and different shifts
