- Senior Relationship Officer – Chama Banking – Kitengela
- Senior Relationship Officer – Chama Banking – Kengeleni
- Senior Relationship Officer – Chama Banking – Moi Avenue
- Senior Relationship Officer – Chama Banking – Nakuru
- Senior Relationship Officer – Chama Banking – Mtwapa
JOB DESCRIPTION
- Recruitment of new Chama’s and individual customers.
- Deposit mobilization both from chamas, Sacco’s, different entities and individuals.
- Appraise loan proposals for Chamas and Saccos customers and submit for review, approval and disbursement.
- Customer portfolio management.
- Maintaining quality loan book.
- Attending to Chama and Sacco meetings to cascade bank products and services.
- Cross-selling of other bank products and services.
- Liaison with the communities including barazas to bring Rafiki bank brand awareness.
- Respond to queries related to Chama & Sacco business and timely resolving of customer issues.
- Offering good customer service to all clients.
- Any other official duties that may be assigned from time to time.
KEY COMPETENCIES, SKILLS, QUALIFICATIONS AND EXPERIENCE
- Bachelor’s degree in a business a related field or equivalent.
- 3-4-years’ experience.
- Good product knowledge
- Interpersonal skills
- Negotiation skills
- Integrity
- Confidentiality
Method of Application
Interested candidates are requested to send their cover letter and CV to [email protected] quoting the position applied for and Location on the e-mail subject on or before 22nd August 2023 at 5:00pm.
Note: “Only shortlisted candidates shall be contacted”
