Job Description
- Ensure all staff filing system are up to date and current with required information as per HR standards. Conduct regular file audits and file checks to ensure files are updated
- Colleague Requests: Ensure all staff letter requests are attended to in a timely manner
- Prepare and maintain HR department records and communication
- Assist the T&C department in the day-to-day operation as required ensuring efficiency in its daily operations
- Prioritize all phone calls and in-person external and internal visitors. Handle locker requests, name badges, Colleague letters, purchase requisitions and expense reports as necessary.
- Timely raise all purchase requisitions and follow up on delivery of items. Ensure to keep a tracker of the same to take note of timelines.
- Handle all office administration duties such as faxes, mail, phones, copying, office supplies.
- Assist and support Colleague events as appropriate, such as leadership meetings, Colleague receptions and annual events.
- Maintain a confidential filing system for employee files, correspondence, policies and standards
- Compose correspondence for the department, such as letters, etc. Support internal projects, tracking necessary actions and updating reports as progress is made
- Ensure bulletin boards and electronic communication devices contain fresh, interesting, timely and accurate information
- Assist in the recruiting function through the Talent Acquisition System and other recruiting tasks as required
- Ensure swift on-boarding plan for new hires and interns and schedules for all new hires, ensure all files and documentation is collected
- Ensure the department complies with all corporate, regional and hotel policies and procedures; and governmental regulations pertaining to all Colleagues.
- Manage the HRIS with accurate information and backup materials.
- Ensure different modes of communication are used to convey messaging to Heartists
- Foster and promote positive colleague relations through an environment that encourages open communication, trust and mutual respect
- Ensure the consistent implementation and delivery of the Fairmont Service Culture and Standards
- Support and be open to support any other duty delegated
Qualifications
- Experience: Two (2) years experience in a HR Administrative role as a HR generalist
- Education: Bachelor’s in human resources, Business, or a relevant field of work or an equivalent combination of education and work-related experience.
- 2+ years’ experience in upscale hospitality.
- Proficient in PowerPoint, Excel, Word & other Microsoft Office products.
- Previous experience with ATS
- Excellent written and verbal communication skills.
- Organized, with the ability of multi-task and manage priorities & deadlines.
Additional Information
- You will enroll in the workplace pension scheme
- Private medical insurance as per Hotel offering
- Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
- Working with a hotel rich in history and known for exemplary services while growing your career
- Employee Benefits Card offering discounted rates in Accor Worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility Activities.
