We are an exquisite and renowned restaurant that has been delighting diners with exceptional culinary experiences for years. Our commitment to sourcing the finest ingredients, innovative culinary techniques, and unparalleled service has earned us a reputation as a destination for food enthusiasts. We are seeking a dynamic and experienced Restaurant Manager to join our team and continue our tradition of excellence.
Job Overview
As the Restaurant Manager, you will be responsible for overseeing all aspects of the restaurant’s operations, ensuring a seamless and extraordinary dining experience for our guests. You will lead a dedicated team, uphold our high standards of service, and contribute to the restaurant’s growth and success.
Responsibilities
– Provide leadership and guidance to the restaurant staff, including servers, hosts, and support staff.
– Maintain a high level of service quality, ensuring that guests receive exceptional attention and care throughout their dining experience.
– Manage daily restaurant operations, including reservations, seating arrangements, and guest interactions.
– Collaborate with the Executive Chef to ensure menu offerings meet the restaurant’s standards of excellence and innovation.
– Train and mentor staff, fostering a culture of teamwork, professionalism, and continuous improvement.
– Handle guest inquiries, feedback, and complaints with empathy and efficiency, striving to exceed expectations.
– Monitor inventory levels, order supplies, and manage vendor relationships.
– Implement and uphold health and safety standards, following local regulations and best practices.
– Analyze financial data, prepare reports, and manage budgets to optimize profitability.
– Plan and execute special events, promotions, and collaborations to attract new and repeat customers.
– Stay updated with industry trends and competitors, making recommendations for improvements and adjustments.
Qualifications
– 5 years of experience in restaurant management, with a focus on upscale or gourmet dining establishments.
– Proven track record of delivering exceptional customer service and maintaining high standards of quality.
– Strong leadership and communication skills, with the ability to inspire and motivate a diverse team.
– Excellent problem-solving abilities and the capacity to make sound decisions under pressure.
– Proficiency in managing financial aspects of restaurant operations, including budgeting, cost control, and reporting.
– Knowledge of food and beverage trends, as well as a passion for gourmet cuisine.
– Familiarity with reservation and POS systems.
– Certification in restaurant management or a related field is a plus.
Skills:
- Procurement
- Customer Service
- Restaurant Management
- Operations
- Hospitality
