About the job
Duties and Responsibilities
As a Senior Sales Representative or ‘Rep’, it would be your job to sell Saraya’s products & services. You would be responsible for finding & winning new customers, as well as looking after existing customer accounts.
Your day-to-day tasks include:
- Identify potential markets, sales channels, competition and propose effective sales strategy plan for account expansion & development to achieve or exceed monthly and quarterly sales targets & KPIs within schedule.
- Keeping in contact with existing customers in person and by phone
- Making appointments with and meeting new customers(generating leads)
- Giving sales presentations to a range of prospective clients
- Managing all sales channels e.g. general trade, modern trade and ensure daily operations functioning well
- Agreeing sales, prices, contracts and payments
- Promoting new products and any special deals
- Advising customers about delivery schedules and after-sales service
- Recording orders and sending details to the sales office
- Coordinating sales efforts with marketing programs
- Ensure cash collection as per agreed terms with customers (work and communicate closely with Account department)
- Ensure Route to Market & Territory Management optimization
- Keep abreast of best practices and promotional trends
- Present relevant sales & operations reports and forecasts to the management team
Qualifications & Experience
You’ll need a good general education, but your sales skills and experience count for more than your formal qualifications. Experience in FMCG sales & demonstrated sales results are required. Industry connections are an added plus.
- Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
- Diploma/ Degree in Sales Management, Business Management or a related field with at least 4 years in FMCG industry
- Highly motivated and target driven with a proven track record in sales
- A commitment to excellent customer service
- Competency in Microsoft applications including Word, Excel, and Outlook
- Able to work comfortably & independently in a fast paced environment & take initiative
- Strong business acumen sense and industry expertise
Skills Needed
- Possess a valid driving license
- Excellent sales and negotiation skills
- Good communication and ‘people skills’
- Confidence, motivation and determination
- The ability to work well on your own and also as part of a team
- Good organizational and time management skills
- The ability to deal with rejection
- Attention to detail
- The ability to develop in-depth knowledge about your products and markets
- Good business sense and a professional manner
