Brief Description
- The Job holder will be responsible for professionally running of theoffice of the General Manager -KAHL as a first point of contact for externaland internal stake holders at KAHL. Manage the office and calendar of the General Manager and provide efficientand effective administration services.
Detailed Description
- Managing confidential data and files ensuring only authorized persons have access.
- Controls the diary for the General Manager by scheduling meetings and appointments.
- Preparing official correspondences for the Office of General Manager.
- Assist in organizing KAHL products launches, e.g., Expos/staff forums.
- Draw the administration expense budget and ensure utilization is within the set budget and lead cost control for the office.
- Attend and take minutes in scheduled meetings.
- Ensure GM is equipped with necessary documentation to proceed with meetings.
- Ensure timely scheduling of meetings for both internal staff and external parties.
- Compile minutes during top management meetings and follow up for actions.
- Liaise with various key stakeholders to resolve queries/complaints raised by both internal and external clients as well as suppliers.
- Manage any outstanding/ escalated issues that affect the business.
- Monitor, analyze and recommend solutions to resolve client service issues.
- Managing incoming and outgoing communication including but not limited to logging, distribution, filing and facilitating timely feedback.
- Maintain a high level of confidentiality of the office documents /files to ensure availability and up to date & accurate information.
- Handling administrative issues – responding to office correspondence in good time.
Job Requirements
- Diploma certificates in Secretarial/Office Administration.
- A Degree from a reputable Institution will be an added advantage.
- 5 years working experience as Administrative Assistant role in high level offices.
- Additional Details
- Computer Application Packages i.e., MS Word, MS Excel, Power-point.
- Ability to prioritize and manage multiple tasks.
- Sound administration and interpersonal skills.
- High levels of accuracy and attention to details.
- Good written and verbal communications skills.
- Ability to work independently.
- Reliability, responsiveness, trustworthiness, loyalty and flexibility.
- Good time management skills.
