Key Responsibilities:
Payroll Management/Processing
- Ensure the accuracy of employee payroll
- Working closely with internal and external partners to ensure employees’ salaries are paid on time
- Working closely with finance & payroll partners on payroll and redressal of payroll grievances
- In charge of pays lips and interpretation of monthly paycheck
- Oversee marking of employee attendance on real time
- Propose new developments on employee’s attendance from time to time
- Authorize and effect new changes in payroll e.g., corrections, HELB deductions, bank account changes request etc.
- Administer salary calculation and approval before changes are affected in payroll
Anniversary Appraisal
- Performing anniversary appraisal for agents and non-agents
- In charge of addressing employee anniversary appraisal grievances from time to time
- Oversee the initiation of probation and assessment, P&C database maintenance and communication to confirmed staff
Employee Benefits
- Working closely with HRSS Assistant and stakeholders to ensure employees are enrolled to benefits such as medical, life, pension and WIBA on time
- In-charge of reviewing and addressing medical cover grievances as they come or reported to HR
- Oversee the validation and timely payment of premiumsOversee addition and deletion of members from employee benefits (medical, life, pension and WIBA)
- Work closely with Wellness team to manage/recommend employee health and safety prog
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Policies and Guidelines within the HRSS Vertical
- Continue to develop and maintain high value processes and policies
- Continue to recommend and propose new changes and maintenance of HR Manual/employee handbook
- Timely re-evaluation of policies for efficiency and effectiveness
- Plan and set objectives for the HRSS team and track progress
- Offer professional advice to employees’ and managers queries regarding HR policies and resolve in a timely and professional manner
- Custodian of all Majorel Kenya HR policies
HR Projects
- Ensure consistent update and management of HR Management System
- End user and admin training to all new joiners on HR Management System and refresher on new changes
- Managing HRSS project plus other HR projects as assigned from time to time
- Ensure the relevant HR database is up to date and accurate
- Policy review, training, and interpretation and contract management
- Oversee the administration of HR-related documentation, such as contracts of employment, personal files, and monthly file audit
- Oversee the maintenance of employee files and run monthly audit to confirm consistency and accuracy from time to time
- Support the implementation of process wise movement and issuance of employee transfer/promotion letters
Leave Management and Reporting
- Oversee management of employee leave records, updating and reporting
- Monitor adherence to and compliance to Majorel Leave Policies and procedure
Personal Administration
- Ensuring the integrity and confidentiality of HR data
- Ensure and accuracy and stability of Staff Master Database
- Working closely with HRSS Assistants to collect new joiners’ data or new changes and update records from time to time
- Oversee the management and review of employee exit interview process
- Oversee BGV process and conduct final adjudication on suspicions
Other duties
- Offer coaching and career development to HRSS Assistants
- Plan and monitor HRSS assistance tasks from time to time
Job Requirements:
- A proven track record in General HR and managing a diverse human resources team
- Bachelor’s degree in human resources management, or a related field
- A minimum of 3-4 years of experience in a leadership role
- Overall experience of 8 years + in general HR
- Experience using HR management software, data analytics, and creating and managing HR Shared Services
- Understanding of labor laws and legislation
- Management, communication, leadership, strong analytical skills and interpersonal skills
- BPO experience is a plus
