Telesale agent at Aventus Group

DUTIES AND RESPONSIBILITIES

• Initiating sales with potential customers over the phone.
• Asking questions to engage customers and keep the conversation going.
• Listening to the customers’ needs to generate repeat sales.
• Keeping up to date on all products and informing customers of new products.
• Answering customers’ questions about the products.
• Meeting sales quotas.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services
• Developing and sustaining solid relationships with customers to encourage repeat customer
• Using sales script offered by the company to drive sales and respond to customers
• Continually meeting or exceedingly daily and monthly targets with respect to call volume and sales

REQUIREMENTS

• A degree or diploma in marketing, communication, business administration, or related field is a must
• Proven experience working as a telesales executive for more than 2years
• The ability to follow scripts
• Excellent organizational and problem-solving skills
• Effective communication skills
• Exhibit good marketing skills to make high sales
• Excellent presentation skills to convince customers about new products
• Good managerial skills to lead the team successfully
• Ability to make a good sales decision