The Coordinator, Safety & Security will work with the Regional Managers within the Safety and Security (S&S) Department to improve the delivery of resources and communications related to S&S at CHAI and to support CHAI’s global operational needs working closely with the Senior Manager, Safety & Security. This individual will be responsible for providing support to all global and operations teams, including day-to-day support and risk mitigation, and will participate in incident response efforts. This multi-faceted position presents a unique opportunity to build relationships within CHAI’s operations, country and programming teams and to gain an understanding of the risk management functions within an S&S Department, as well as exposure to the operational needs of an international non-governmental organization.A successful candidate will need to be able to participate in team meetings across multiple time zones and to travel to regional countries and other locations about 30% of the time as relevant to work. This position reports to the Senior Manager (based in Senegal) within the Safety and Security Department. This position is to based in a CHAI program country in the Africa region, pending leadership approval.
- Acts as the primary liaison with all global operations teams.
- Shares responsibilities with Regional Safety and Security Managers for incident response management across all CHAI teams, with specific responsibilities for global teams.
- Identifies, trains, and manages S&S liaisons on each global and operations team.
- Provides operational support to the S&S Department, including the day-to-day work planning and execution of team strategies.
- Works closely with Regional Safety and Security Managers and Liaisons to ensure that all department delivery deadlines are met.
- Develops and coordinates accurate reporting to be shared as needed with a variety of audiences, including CHAI leadership.
- Manages and tracks incidents and develops all incident reports for CHAI leadership.
- Leads S&S-related training for individual travelers and new hires, including sharing all available internal and external resources.
- Develops and formalizes S&S training across the global Safety and Security Department.
- Maintains and routinely updates S&S Portal Page.
- Assist the Senior Manager in planning of S&S department team building meeting as required
- Conduct country visits with liaison with the Regional Managers as required to learn about the S&S challenges and operations
- Bachelor’s Degree or equivalent
- Operations and/or security experience (4-5 years), ideally with an international organization or global non-governmental organization.
- Ability to be effective in high-pressure situations, handle multiple tasks simultaneously, and set priorities.
- Practical project management experience, including working with various stakeholders across numerous departments.
- Strong organizational skills, including tracking and supporting multiple work streams for diverse colleagues.
- Ability to work independently while also collaborating on shared work with colleagues.
- Strong writing, editing, and research, with excellent attention to detail.
- Ability to communicate effectively with people of varied professional, cultural, and educational backgrounds and under pressure.
- Ability to plan work streams in a detailed manner.
- High levels of proficiency in Microsoft Word, Excel, PowerPoint, and internet applications.
- Strong work ethic, supported by commitment and follow-through.
- Demonstrated interest in international affairs, risk management, and /or global development.
