RESPONSIBILITIES

  • Monitor loan repayment activities.
  • Ensure customers are aware about credit policies.
  • Coordinate collections including generating reminders to clients on delayed payments through approved correspondence instruments.
  • Ensure monthly confirmation of balances for accounts are properly prepared and mailed to customers within the required time.
  • Advise respective clients and sponsors on overdue payments.
  • Establish clients requiring re-negotiation of credit terms, and negotiate where necessary, the terms under which credit will be extended, including the costs, repayment method and schedule, and collateral.
  • Generate revised repayment schedules for re-negotiated credit terms.
  • Handle customer complaints and ensure timely response and action.
  • Review and update loan files to ensure complete, accurate and up to date information on customers.
  • Generate reports for customers whose accounts are delinquent, and forward irreconcilable accounts for Credit Recovery for collector action.
  • Carry out monthly reconciliation of loan accounts.
  • Ensure discrepancies noted on reconciliations are highlighted and resolved.

REQUIRED SKILLS AND QUALIFICATION.

  • Bachelor’s Degree in Business, Accounts, Finance, or related from a recognized institution.
  • Professional Credit or Accounting qualifications is an added advantage.
  • Minimum of two (2) years practical experience in banking with proven result-oriented track record in credit.
  • Proficiency in ICT with strong MS Office and internet ability
  • Ability to interpret Financials and make sound decisions out of it
  • Analytical and keen to details
  • High degree of accuracy and attention to detail.
  • Good communication skills and customer service oriented.

Method of Application

Interested and qualified candidates should submit their CVs to [email protected] by 14th July 2023.

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