Primary Purpose of Role
The overall purpose of the position is to achieve and surpass sales targets, thereby contributing to revenue generation, growth and account/market penetration within assigned territory or market segment by effectively selling the company’s products and services and managing customer relationships to deliver on customer retention forecasts.
KEY ACCOUNTABILITIES
- Conduct market research to identify selling possibilities and evaluate customer needs .
- Present the business and its various offerings to potential customers through in-person visits and presentations to existing and prospective customers
- Establish, develop and maintain business relationships with current clients and prospective clients in the assigned territory/market segment to generate new business for the organization’s products and services through in person visits, email and telephone communication.
- Conduct site visits to develop clear and effective written proposals/quotations for current and prospective customers and pricing plans.
- Develop the scope, prepare and agree on pricing and close on retail jobs.
- Review costing for contractual jobs and ensure contracts are duly signed off.
- Participate in transition meetings for contractual work.
- Ensure proceeds from sales are collected on time.
- Maintain close contact with customers in order to handle any complaints, attend to any problem areas, and maintain necessary public relations to ensure customer loyalty and repeat business.
- Coordinate sales effort with marketing, sales management, accounting, operations and technical service teams.
- Provide management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services as well as keeping them informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Plan and organize personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
- Research sources for developing prospective customers and for information to determine their potential Represent the organization at trade exhibitions, events and demonstrations
- Familiarity with all sales regulations, systems, standards and procedures and to ensure compliance
SKILLS, COMPETENCIES, QUALIFICATIONS, EDUCATION AND EXPERIENCE
- A Diploma in marketing or business administration
- A minimum of five (5) years sales experience
- Ability to interact with a diverse groups of people
- Ability to lead and manage a team of professionals
- Creativity and innovation
- Good interpersonal skills
- Good oral and written communication skills
- Team player
- Proficiency in MS Office suite of packages
- Good problem-solving skills
- Ability to multitask
Method of Application
Parapet is the leading professional cleaning and allied services company in the East African region. We are seeking to discuss the above position that has arisen within our Sales Department with suitably qualified applicants who match the profile outlined below. Candidates are encouraged to apply, attaching their CV and cover letter addressed to the Human Resource Manager at hr@parapetcleaning.com. Closing date for this position is 13th July 2023. Only shortlisted candidates will be contacted.
