Responsibilities:
- Warmly receive and attend to all patients in the Radiology department
- Attend to client enquiries regarding institutional and departmental services
- Book patients for Radiological procedures and give correct information on preparation for specific procedures
- Liaise with radiologists, radiology technicians/radiographers and radiology nurses to ensure that the daily worklists are optimized with minimal wastage of appointment slots
- Confirm appointments and follow up with insurance approvals and NHIF pre-authorization
- Attend to incoming and outgoing calls and forward messages promptly to enhance overall communication
- Ensure proper identification records are clearly indicated on documents for correct patient identification and easy retrieval when needed.
- Bill procedures accurately as per the prices set by the institution for financial sustenance of the Department
- Show initiative in managing the daily imaging lists
- Participate in preparation of Quality Assurance audits to enable the department achieve its quality objective
Requirements:
- Certificate in Front Office and or equivalent
- Minimum of 1 year working experience in a Front Office area or related
- Proficient in computer, have excellent organizational and communication skills
- Proactive, self-motivated, demonstrate maturity and be capable of working with minimal supervision
- Displays professionalism in all areas of work
- Effective communicator at both operational and interpersonal settings
APPLY ON THE OFFICIAL WEBSITE USING THE LINK BELOW:
