Main Responsibilities:
Visa Services:
- Receives and checks visa applications, applying Swiss and Schengen Standards
- Conducts interviews, including high profile visa applicants (VIP)
- Verifies & documents issued in Eritrea or Sudan
- Prepares civil status documents for authentication
- Preparing of files for family reunification, for transmission to Switzerland
Administrative tasks:
- Supports the expatriate colleague in charge of Sudan and Eritrea in all consular matters
- Answers phone and e-mail inquiries from the public from Eritrea, Sudan and Switzerland
- Handles visa fees and accounting of visa fees
- Coordinates appointments for consular customers from Eritrea and Sudan
- Classifies visa files and correspondence
- Keeps visa information up-dated in line with various rules and regulations
Professional qualifications and experience:
- Diploma / University degree in Business Administration from a reputable institution
- Excellent computer skills (MS-Office)
- Fluent written and oral knowledge of English and Arabic
- Good working knowledge (Level B2 and above) in German or French
- Working experience of at least 3 years in the Consular Section of an Embassy
Required skills:
- Highly motivated, committed and able to work in a team
- Ability to deal effectively and in a diplomatic manner at all levels
- Ability to work independently, under pressure and with a minimum of supervision
- High degree of adaptability and capacity to learn
- Good communication, writing and interpersonal skills
- Tact in dealing with clients in difficult situations
- Precise, dynamic, high level of integrity and loyalty
- Strong service and customer orientation, courteous
Method of Application
- Duty station is Nairobi.
- Candidate must be MUST have work permit/legally able to work in Kenya.
- Applicants should include a letter of motivation (maximum 1 page) and a CV (maximum 4 pages).
- Certificates and other testimonials should not be submitted at this stage.
- Interested applicants should submit their applications to nairobi.vacancy@eda.admin.ch by latest 5:00pm 22nd June 2023.
- Start date: ASAP
Kindly take note of the following
- You are highly encouraged to apply only if you meet the minimum requirements.
- Please be advised that the Embassy of Switzerland does not charge any fees from applicants at any stage nor has it engaged a third party to facilitate this hire.
- We regret that only shortlisted candidates will be contacted.
If you do not hear from us within two weeks post application, please consider your application unsuccessful.