Banking Jobs In Kenya.
Officer Service Delivery (Teller)- Location: Wote, Nairobi, Mbale, Mombasa , Rafiki Microfinance Bank.
Overall purpose of the job is handling daily customer transactions at the teller cubicles adhering to the bank requirements and to the satisfaction of the customer.
Duties and Responsibilities
- Accurately handle cash and cheques payments in a way that maximizes customer satisfaction after careful verification of all requirements
- Receive cash and cheque deposits, verifying amounts, authenticity of currency and all other such requirements
- Post customer transactions in order to record transactions and issue dully stamped receipt for the same and ensure daily balancing
- Examine cheques for endorsement and to verify other information such as dates, bank names, identification of the person receiving payments and legality of the documents
- Bank accounts opening as and when required
- Responding to customer queries
- Preparation of cash repatriation
- Batching of entries and filing on a daily basis
- Ensuring at the close of the day the cash tallies with the system balance
- Arrange cash received in cash boxes and coin dispensers according to denominations
- Cross-selling bank products and onboarding customers
- Any other official duties that may be assigned from time to time
Key Competencies, Skills, Qualifications and Experience
- Diploma in banking or related field
- 0-1 years’ experience
- Integrity
- Ability to multitask
- Keen on details
- Proficiency in MS Office
- Good communication and problem-solving skills
- Interpersonal skills
- Pleasant demeanor
How To Apply
Interested candidates are requested to send their cover letter and CV to [email protected] quoting the position applied for and location on the e-mail subject on or before 10th June 2023 at 5:00pm. (E.g. Officer-Service Delivery-Wote).
