Our client, a Christian ministry and a school based in Maai Mahiu, Naivasha is seeking to fill the role of an ICT Officer
JOB SUMMARY
The job holder will be reporting to the Operations Manager. He/She will ensure the ICT systems are at all times functional, efficient, and secure for the smooth running of all processes including:Server and Storage, LAN and WAN Networks, Operating Systems, Backup and security, Disaster Recovery
ROLES AND RESPONSIBILITIES
- Lead the development, implementation, and review of ICT Standard Operating Procedures.
- Identify vendors of software and hardware, negotiate and ensure the school only acquires what efficiently serves the school
- Ensure that all ICT hardware is running efficiently and is regularly maintained to reduce breakdowns.
- Together with users and management, identify areas of the school’s ICT systems that need to be improved, modified, or discarded to ensure the best outcomes.
- Support of printers and other networked peripherals.
- Establish backup facilities to ensure there is no loss of data in case of any incidences that compromise the school-based servers.
- Ensure the security of ICT infrastructure including hardware and software.
- Act as a champion of ICT leverage in the school by liaising with Departmental heads to automate all processes.
- Ensure there is an efficient ICT help desk to log and resolve all issues raised by users.
- Ensure training of all ICT users on how to handle and manage the ICT infrastructure both hardware and software.
- Manage the user rights of all staff to ensure staff only have rights that they need.
- Direct cabling, configuring, and installing computer hardware and computer networks and software for network and stand-alone.
- Perform network troubleshooting to isolate and diagnose common network problems.
- Train users on computer hardware, software, and other electronic office equipment
MINIMUM REQUIREMENTS
- Minimum of a Diploma or degree in an ICT-related course.
- Have a minimum of 4 years’ experience in a busy setting.
- Professional certification (e.g. MCSE, MCSD, CISCO).
- Excellent negotiation skills
- Excellent communication skills
KEY PERFORMANCE INDICATORS
- Turnaround time of support to users
- Software and Hardware downtime
- Security breaches on software and hardware
- Continuous training of users
- Innovation in the use of ICT for efficiency in the school
HOW TO APPLY
Qualified and interested candidates should apply by sending their updated CV in pdf format quoting their current/last and expected salary to [email protected]
