PRIMARY RESPONSIBILITIES:
- Business Promotion and Development
- Coordinating marketing efforts to ensure that new business targets are met.
- Handling new business enquiries; coordinating new business quotation process; and following up quotations with clients/branches.
- Proposing to Management measures to enhance the Agency’s competitiveness.
- Business Retention
- Proposing risk surveys and making recommendations for premium discounts for good risks in our books.
- Closely monitoring customer service satisfaction to ensure renewals are not threatened.
- In liaison with Business Development Manager, negotiating renewal terms of all businesses well in advance and sending formal renewal confirmations to the operations team before the renewal dates.
- Preparing Monthly business performance assessments reports including such data as business acquired, business lost, business sources etc.
- Maintaining and regularly updating business progress reports.
REQUIREMENTS
- Bachelor’s degree in Business or a related field from a recognized institution Experience
- At least 2- 3 year’s relevant experience in the same position in a microfinance or Bank environment
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