Main Duties and Responsibilities
- Develop and implement annual communication and visibility plans in order to raise Concern’s profile, donor visibility, learning and fundraising efforts
- Manage Concern’s digital and social media accounts, monitor the feedback from audiences and provide necessary responses based on Concern communication procedures
- Produce/coordinate production of IEC materials on Concern Kenya programmes for sharing programme information with various stakeholders
- Produce written and audio/visual content which promotes impact of Concern’s work on programme participants
- Develop/coordinate development of high quality written and audio-visual content that is, relevant, compelling and interesting for a variety of external and internal online and offline audiences
- Travel to programme implementation areas to collect media and communication content, create visibility and support media coverage of Concern programmes.
- Manage all external communication (visits, requests, events etc.) with a lens of quality oversight and Concern branding
- Build and maintain relationships with national media contacts in Concern’s areas of operation
- Train programme staff and partners in basic communications skills (story gathering, case studies, photography, videography etc.)
- Develop appropriate process, systems, storage and archiving for in country communications materials whether written or visual
- Ensure all documentation and communications are in line with the Concern’s communication guidelines for images, messages, print, electronic or social media
- Prepare progress on Concern’s communication outputs and results
- Provide all necessary communication and media support for Concern’s emergency response, as and when necessary
- Any other media and communications related duties as may be assigned by the line manager from time to time
Others
- Adhere to and promote the standards outlined in the Concern Code of Conduct and associated policies to their team, beneficiaries, and be committed to providing a safe working environment
- Participating and contributing towards Concern’s emergency response, as and when necessary
- Take all possible measure to meet Core Humanitarian Standards (CHS)
- Any other duties as assigned by the Line Manager
Person Specification
Minimum Education, Qualifications & Experience Required:
- Bachelor’s Degree in Media, Communication, Journalism, Digital Media or related discipline
- Three (3) years experience in media and communication such as producing written and audio-visual content, graphic design/publication designing preferably in the humanitarian sector
- Fluent in both spoken and written English and Kiswahili
- Computer literate with good MS Office skills
- One year experience of managing digital and social media pages of a humanitarian organization
- Excellent communication & interpersonal skills and demonstrated ability to build good relationships internally and externally for effective teamwork
Preference will be given to candidates who have:
- High integrity and demonstrated ability to follow standards and policies
- Ability to work in a systematic and organized manner
- Ability to attend details
- Ability to work under pressure and to deadlines
- Energy to work long hours and be out in the field all day
- Positive attitude and willingness to learn
Competencies required:
- Managing self: Awareness of own abilities and uses abilities to work well with others to achieve your work and Concern’s objectives.
- Individual leadership: Inspire others by clearly articulating and demonstrating the Concern’s values and principles supports others to achieve excellent results.
- Creativity and Innovation: Continual improvement by developing and implementing new ideas for effective and efficient progress towards the agreed communication objectives.
- Communicating and working with others: Proactively and effectively share information with others. Works effectively with others to achieve best results from people and situations.
How to apply:
Interested candidates, who meet the above requirements, should send a detailed CV with three referees and Cover Letter Only to [email protected] with the subject of the email as “Officer, Media and Communications’ on or before Tuesday 23rd May 2023. Only short-listed candidates will be contacted for interview.