About the job
We are seeking an IT Application Support and Data Analyst to help design and manage applications utilized in projects throughout the SSA region. You will assist operational staff in the management and analysis of their data and provide exceptional technical support to regional teams through responsive and efficient data reporting and IT support. The position will be based in any of our SSA offices in Ethiopia/Kenya/Rwanda/Zimbabwe, with frequent travel to the regional office in Nairobi, Kenya. Please note that we will be reviewing applications on an ongoing basis and reserve the right to close our vacancies early. This is a consultancy position with level of engagement being approximately 3 days in a week.
Job responsibilities: an exhaustive list can be found in the job description attached on the job posting on our website.
- Develop a deep understanding of the services provided by programmes in the region and understand how applications and data can fully support their objectives
- Responds to all IT support requests within the stipulated timelines and providing 1st and 2nd Line Support for application systems within the region
- Create standard Microsoft Excel templates for the collection and reporting of data ensuring that the integrity of data is maintained.
- Using tools including Microsoft Excel and PowerBi to design reports that inform operational colleagues on the performance of the contracts they manage.
- Work with the Global Data Security Officer to ensure that data is stored and transferred to EDT data security rules and guidelines
Person Specification
- BSc/BA in Computer Science or relevant field
- Prince2/ITIL awareness, relevant certifications would be a bonus but not a requirement
- Minimum 3 years’ experience in data analytics, reporting, application support and configuration
- Experience of working in an IT Support capacity in a medium or large organisation\
Closing date: May 21st, 2023
Interview dates: The first and second interviews will be held in the weeks ending May 29th and July 5th, 2023, respectively.
Application Link- https://careers.educationdevelopmenttrust.com/vacancies/2242/ssa-it–data-officer.html
