Title: IT Support,
Industry: Construction,
Location: Nairobi,
Gross Salary: Ksh 50,000 – 55,000,
Our client is currently looking to hire an IT Support Staff to help end users effectively use hardware & software and work on maintaining and monitoring the computer systems and networks to ensure optimal performance.
Key Responsibilities
- Monitoring and maintaining computer systems and networks.
- Performing hardware and software installations, configurations, and updates
- Troubleshooting and resolving issues with software or hardware.
- Changing configurations, settings and permissions to fix computer issues.
- Generating sign ins for new hires during the onboarding process, Setting up accounts for new users
- Responding in a timely manner to service issues and requests
- Repairing and replacing equipment as necessary.
- Networking and Internet connection.
- Manage IT inventory of Software and hardware.
- Updating employees on the status of their service requests
- Resolving IT support requests from employees, answering employee questions regarding computer systems
Key Qualifications
- A minimum Bachelor’s Degree in Computer Science with at least 3 to 4 years work experience in same capacity.
- Knowledge of Microsoft (word, Excel, PowerPoint, Outlook & Teams), Proficiency in Windows/Linux/Mac OS
- Experience in a helpdesk or technical IT support.
- High-level knowledge of commonly used software, hardware and applications
How to Apply
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (IT Support – Construction) to [email protected] before or on 19th May 2023.
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