About the job
RESPONSIBILITIES
- Serve as the primary point of contact for all customer account management matters
- Work with distributors to set sales targets based on market insights and product distribution strategies, and achieve distribution sales tasks through market means management tools.
- Build and maintain strong, long-lasting client relationships
- Collaborate with sales, product, service, and commercial departments to jointly promote the construction of the regional channel ecosystem and improve the brand.
- Develop new business with existing clients and identify areas of improvement to meet sales quotas
- Assist all teams to meet Sales Order targets, Revenue targets as well as financial targets and growth objectives.
- Responsible for data analysis, market research, competitive intelligence, and customer feedback, maintain market activities and health, think about and practice sales models, and continuously innovate.
- Assist with challenging client requests or issue escalations as needed
- Prepare reports on account status
REQUIREMENTS
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
- Bachelor’s degree or above with Major in BA, Technology, Communication, Engineering, Accounting, Management, Technical, Business/Administration, Sales or relevant field
- At Least 5 years’ experience in account management and sales
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
- Experience delivering client-focused solutions to customer needs.
- Previous working experience in Somalia or Somali speaking candidate is highly desired.
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