This role will be a critical member of the strategy and operations team. This team facilitates the work of the GSL team by building a compelling strategy and designing the internal systems needed to execute that strategy. This team includes the finance and human resources functions within the organization.
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We are looking for a highly organized problem solver to join our team as the Senior Operations Manager.
School leaders have the potential to make incredible changes in the lives of students by building a strong school culture and helping teachers provide great instruction. Yet, school leadership has not been prioritized in low and middle-income countries. GSL works to change that through the following workstreams:
- We catalyze and support local partner organizations to deliver and scale high-quality training to school leaders.
- We generate insights from our partners and the broader research community to inform education policymakers, researchers, and practitioners on the best ways to support and develop strong school leadership.
- We connect our partner organizations with each other for deep learning between themselves and amongst the broader school leadership community – governments, funders, and policymakers.
We are a small but mighty remote team spread across the globe. We care about each other and we care about the work. You can learn more about our culture here. In five years, we have:Â
- Partnered with organizations in India, Indonesia, Malaysia, Kenya, and Brazil that work with over 3,500 school leaders, impacting approximately 920,000 students.
- Published an evidence review on what is known about school leadership globally, as well as two surveys that help the policy community hear from teacher and school leader voices.
- Become one of the leading voices in conversations about school leadership in the global south, being asked to speak at conferences and webinars throughout the world, and being recognized for our work. In 2021, HundrED in partnership with the World Bank recognized GSL as one of top ten impactful and scalable solutions that support teachers’ professional development.
- Established the School Leadership Network with the International Task Force on Teachers for Education 2030 hosted by UNESCO and the Varkey Foundation to convene online meetings with 100+ experts and 400+ school leaders from 50+ countries to foster peer learning, share innovative practices, and strengthen school leaders’ voice in policy circles.
- Expanded our work to support needs during COVID in the Philippines, Ghana, Uganda, Nigeria and Peru.
As Senior Manager, Operations, you will be able to:​
- Oversee day-to-day operations across the organization driving internal teams to deliver to a high standard
- Support human resources activities for team members working remotely across the globe
- Support compliance procedures and governance across all aspects of the organization
Operations:
- Evaluate GSL’s processes and implement policies and procedures that will improve day-to-day operations; identify gaps and needs where processes and systems could be made more efficient
- Administer organization-wide platforms supporting GSL’s daily functions, including messaging services, video conference systems, email, password protection applications, marketing tools, etc.; identify cost savings and efficiency opportunities across suite of tools
- Responsible for procurement procedures; maintain and manage relationships with key vendors
- Review and update, as needed, policies and other team resources in collaboration with the internal GSL team and/or external resources
- Onboard team members to new policies and ensure adoption across global team
- Responsible for organization management and establishing protocols for collaborating and filing on shared drive
- In partnership with other team members, manage and maintain GSL’s key performance indicators for reporting internally and externally as required to funders.
Financial Management:
- Facilitate organization-wide budget development and management in collaboration with outsourced accounting provider and executive team
- Review monthly budget to actual financial reports with an eye for efficiency and understanding of variances
- Assist with preparation of financial reports in coordination with managed accounting service providers, as needed; assist with submission of grants and impact reports for funders
- Communicate grant reporting requirements among internal team members and manage communications between GSL and funders
- Responsible for invoicing, onboarding to payments platform and following up on payments
- Manage and maintain standard operating procedures for financial processes including employee reimbursements and timekeeping; enforce applicable policies
- Track in-kind service contributions and maintain relevant documentation from third-parties
Human Resources, Legal & Compliance
- Ensure internal policies and practices are aligned with organizational mission and values; coordinate with external resources for contractual and other legal requirements
- Administer and serve as point of contact on HR related documentation for staff; ensure compliance to all regulatory reporting, disclosures, training, etc.; keep team resources like employee handbook up-to-date
- Maintain standard operating procedures for human resources and streamline operations for HR processes and use of systems including:
- Manage recruiting efforts and refine processes around recruiting
- Lead onboarding of new employees
- Manage volunteers and internship program along with appropriate policies
- Manage employer of record systems and make use of resources provided by these services
- Ensure and implement proper compliance and governance across all aspects of the organization including
- Manage and file legal contracts based on established templates
- Customize contracts and legal documents for employees and contractors with existing templates
- Facilitate legal onboarding of independent contractors and service providers
- Manage relationship and renewals of GSL’s insurance policies
- Assist Board of Directors’ Secretary to review governance related obligations and draft appropriate documents (minutes for Board of Directors meetings, resolutions by specific committees, meet conditions for certain decisions per Bylaws and Articles of Incorporation); draft and ensure compliance with all necessary corporate documents and registrations
Candidate Qualifications
An ideal candidate for this role is highly organized, with exceptional attention to detail and a proven problem solver. You are passionate about streamlining processes, organizing systems and finding efficiencies for a rapidly growing nonprofit.
- Thrive in a dynamic environment. This requires flexibility and ability to manage through ambiguity.
- A systems thinker with experience working across organizations with multiple teams. You are able to see the big picture to prioritize and manage barriers or issues.
- Strong communication skills, analytical skills, and focus on making data-driven decisions
- Excited about GSL’s mission, opportunities for growth and potential impact
- Open to a pro-feedback, pro-fun, mission driven and global workplace culture
- Experience in a social enterprise, B Corp, start-up or nonprofit is a plus
- Experience with Quickbooks is essential; experience with project management software and Bill.com, a plus.
In addition, candidates for this position must have the following qualifications:
- Bachelor’s degree required, preferably in Business Administration, Finance or a related field
- Minimum of 3-5 years of experience in business operations
- Knowledge of financial practices and financial budgets preferred
- Experience in non-profits and start-ups a plus
- Strong project management skills; demonstrated ability to develop and execute operational plans successfully with high degree of independence
- Demonstrated organizational skills, ability to prioritize workload, track assignments and provide organizational support to team members
- Excellent attention to detail and commitment to follow through
- Solutions-oriented approach with ability to multi-task and troubleshoot
- Strong sense of teamwork and collaboration, and demonstrated ability to build relationships with individuals from diverse backgrounds
- Ability to work independently while working with a remote, global team
Work Location and Remuneration
The candidate can be based in any country with a preference for a candidate in time zones between UTC – 03:00 to UTC – 08:00. The candidate must have work authorization in their place of residence as GSL is not able to sponsor employment visas. The candidate must have the ability to travel internationally as well as within the country. Salary and title are commensurate with experience and competitive with the non-profit education sector in the country in which candidates are based. As examples only, the salary range for this position in Argentina is ARS 5.5m-7.5m, in Colombia is COP 82m- 110m and in the United States is USD $50,000 to $65,000.
APPLY ON THE OFFICIAL WEBSITE USING THE LINK BELOW:
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