Our client, a logistics company is looking for a cargo attendant who will be responsible for preparing and processing the necessary documents and fees, routing shipments and arranging the shipping methods, weighing the parcels, and coordinating the logistics and transportation details. They will negotiate postal and shipping rates, prepare invoices, and maintain records of all transactions and necessary information~Cargo Attendant Responsibilities:
- Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.
- Ensure that all relevant paperwork for each shipment is completed and attached where required.
- Prepare international shipments for customs by ensuring proper tariffs are completed and attached.
- Advise clients regarding payment options for cargo and assist with cargo booking inquiries.
- Prepare all required bills for landing and any other documents as required.
- Record cargo information such as size, weight, and dimensions.
- Assist with the tracking of lost or missing shipments.
- Pack goods for shipping, using tools such as staplers, strapping machines, and hammers
Requirements:
- A Degree or Diploma in Logistics, Business, or Supply Chain.
- 2 years of experience within a similar role as either a courier, cargo agent, delivery person, or logistics operative
- Demonstrated experience in providing customer support
- Excellent conflict resolution and negotiating skills.
- An understanding of all of the programs in the Microsoft Office Suite, particularly Excel and Access
- Demonstrated mathematical skills.
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