The Aga Khan Hospital, Kisumu is an institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The Hospital is part of a network of health facilities, which includes Hospitals and Outreach Health Facilities across East Africa. The Aga Khan Hospital is in an exciting growth phase and has attained acknowledgment of its quality by achieving ISO 9001:2015 certification, ISO 15189:2012 accreditation for laboratory services, SafeCare level 5 certification and is at advanced stage of attaining Joint Commission International Accreditation. The Aga Khan Hospital, Kisumu has Outreach Health Services at Kisii, Kakamega, Kitale, Bungoma, Kericho, Kibuye-Kisumu, West End- Kisumu, Busia, Homa – Bay, Migori, Bomet and Eldoret. The Hospital is seeking to attract interested and qualified applicants to fill the positions listed below:
1. FOOD AND BEVERAGE SERVICE IN CHARGE
Vacancy no: AKHK/CD/F&BI/4/23
OVERALL RESPONSIBILITY
Reporting to the Head of Hospitality the successful candidate will be responsible for effective supervision and delivery of food & beverage service to customers in line with the departmental operating standards. The terms for this engagement will be for a fixed term contract.
RESPONSIBILITIES
- Supervision of meal services in the wards, functions, and cafeteria.
- Inspects dining areas, equipment store, cutleries, and crockeries to ensure high standards of hygiene is observed.
- Investigate and report complaints related to food and beverage quality and service.
- Assign and coordinate duties of meal servers to ensure prompt service delivery to patients.
- Ensure patients are served as per the standardized recipes and nutritional plans.
- Participate in departmental and institutional quality initiatives.
- Maintain inventory for all service equipment by conducting a physical stock count monthly.
- Lead in development of action plans for corrective/ preventive measures.
QUALIFICATIONS
- A minimum of Diploma in Food and Beverage Services from a reputable institution
- At least 3 years relevant work experience in a Food and Beverage set-up at a supervisory level
- Experience of working in a Hazard Analysis and Critical Points (HACCP) compliant kitchen.
2. MEAL SERVER (LOCUM)
Vacancy no: AKHK/CT/MS/4/23 OVERALL RESPONSIBILITY
The successful candidate will be responsible for general service of meals to all clients and maintenance of a hygienic environment within the catering department.
RESPONSIBILITIES
- Ensure that correct food orders are taken from patients and clients.
- Ensure prompt and efficient service to all clients.
- Manage all menus and request of food orders by analyzing and summarizing orders prior to service.
- Investigates and report complaints regarding food quality and service for appropriate action.
- Ensure proper food safety processes and procedures are adhered to.
QUALIFICATIONS
- Certificate in Food and beverage service.
- Three years’ working experience in a similar position.
- Knowledge of the HACCP system is an advantage.
- Good communication and interpersonal skills.
3. FRONT OFFICE CASHIER (LOCUM) – BUNGOMA.
Vacancy no: AKHK/PSD/FOC/4/23 OVERALL RESPONSIBILITY
The successful candidate will be responsible for financial transactions as well as working closely with Medical and Nursing staff to ensure smooth patient flow and reduce on waiting time while ensuring continuous provision of effective service to enhance customer satisfaction.
QUALIFICATIONS
- Diploma in Business Management / CPA IV
- Excellent Skills in MS Office suite.
- Ability to relate to patients, through familiarity with medical terminology and triaging procedure.
- Over year working experience.
- Fluent in both written and spoken English and Kiswahili.
- Organizational skills.
4. FRONT OFFICE CASHIER (LOCUM) – MIGORI.
Vacancy no: AKHK/PSD/FOC/4/23 OVERALL RESPONSIBILITY
The successful candidate will be responsible for financial transactions as well as working closely with Medical and Nursing staff to ensure smooth patient flow and reduce on waiting time while ensuring continuous provision of effective service to enhance customer satisfaction.
QUALIFICATIONS
- Diploma in Business Management / CPA IV
- Excellent Skills in MS Office suite.
- Ability to relate to patients, through familiarity with medical terminology and triaging procedure.
- Over year working experience.
- Fluent in both written and spoken English and Kiswahili.
- Organizational skills.
5. FRONT OFFICE CASHIER (LOCUM) – HOMABAY
Vacancy no: AKHK/PSD/FOC/4/23 OVERALL RESPONSIBILITY
The successful candidate will be responsible for financial transactions as well as working closely with Medical and Nursing staff to ensure smooth patient flow and reduce on waiting time while ensuring continuous provision of effective service to enhance customer satisfaction.
QUALIFICATIONS
- Diploma in Business Management / CPA IV
- Excellent Skills in MS Office suite.
- Ability to relate to patients, through familiarity with medical terminology and triaging procedure.
- Over year working experience.
- Fluent in both written and spoken English and Kiswahili.
- Organizational skills.
6. FRONT OFFICE CASHIER (LOCUM) – BUSIA
Vacancy no: AKHK/PSD/FOC/4/23 OVERALL RESPONSIBILITY
The successful candidate will be responsible for financial transactions as well as working closely with Medical and Nursing staff to ensure smooth patient flow and reduce on waiting time while ensuring continuous provision of effective service to enhance customer satisfaction.
QUALIFICATIONS
- Diploma in Business Management / CPA IV
- Excellent Skills in MS Office suite.
- Ability to relate to patients, through familiarity with medical terminology and triaging procedure.
- Over year working experience.
- Fluent in both written and spoken English and Kiswahili.
- Organizational skills.
7. FRONT OFFICE CASHIER (LOCUM) – KIMILILI
Vacancy no: AKHK/PSD/FOC/4/23 OVERALL RESPONSIBILITY
The successful candidate will be responsible for financial transactions as well as working closely with Medical and Nursing staff to ensure smooth patient flow and reduce on waiting time while ensuring continuous provision of effective service to enhance customer satisfaction.
QUALIFICATIONS
- Diploma in Business Management / CPA IV
- Excellent Skills in MS Office suite.
- Ability to relate to patients, through familiarity with medical terminology and triaging procedure.
- Over year working experience.
- Fluent in both written and spoken English and Kiswahili.
- Organizational skills
APPLICATION INSTRUCTIONS:
- Interested candidates are requested to email their application letter and detailed curriculum vitae with position title and vacancy number on the subject line, including names and contacts of three references, current and expected remuneration to [email protected] on or before Friday, 12th May 2023.
- The email subject line MUST include Position title and Vacancy number being applied for i.e. “MEAL SERVER (LOCUM)AKHK/CD/MS/04/23”.
- Canvassing of any nature will lead to automatic disqualification.
- Only shortlisted candidates will be contacted.
“AKHS is concerned about the climate and environmental crises we face and is doing everything possible to reduce our own impact, encouraging others to do the same, and advancing understanding in this field. AKHS has set itself the task of getting as close to net-zero carbon operations as possible by 2030. We expect all staff to contribute to achieving these aims in the context of their roles”.
Please note that Aga Khan Hospital, Kisumu does not charge any fee at any stage of the recruitment process (application, interview meeting and medical examination).
“Aga Khan Hospital Kisumu is an equal opportunity employer”.
