Ref: TVO/04/2023/007
GENERAL PURPOSE
To ensure accurate and prompt recording of customer information and payments
DUTIES AND RESPONSIBILITIES
- Collect debtors and customer disconnection list from your supervisor.
- Promptly collect customer contact information record and submit report to your supervisor and customer care officer.
- Advise customer to visit or contact customer care office to update customer account details.
- Request and record customer payments receipts and confirm with office.
- Undertake disconnection and or reconnections as per approved disconnection and or reconnection list or as shall be instructed by your supervisor.
- Prepare and submit report in the prescribed format after every assignment on any issues, observed challenges, conclusion of findings and recommendations.
Personal Specifications
For appointment to this grade, an officer must have: –
- A Diploma in Marketing, Business Management, Business Administration or an equivalent certificate from a recognized institution.
- At least three (3) years of experience as a commercial officer
- Good communication and interpersonal skills
- Demonstrate a high customer-focus attitude
How to apply:
Download and print the job application form, fill and hand deliver to the Office of the Managing Director in a sealed envelope indicating the position applied for, reference
number and addressed to:
The Managing Director,
TAVEVO Water and Sewerage Company Ltd,
P. O. Box 6 – 80300,
VOI.
or
Scanned and emailed to [email protected] Applications should be received on or before 2nd May 2023 at 4.00 p.m.
