The Sales Assistant will assist in sales of the Society’s products and services to existing and prospective customers and also maintain appropriate records as required.
Key Responsibilities
- Assist the Regional programs and Business Development Coordinator sell BSK products.
- Interact with customers effectively to ensure continuous sales of BSK products.
- Ensure all collected payments are receipted and banked.
- Ensure that all customers are accorded prompt and quality customer service that is responsive and meets their needs and expectations.
- Maintains scripture supply and other inventories at levels adequate to meet the needs of the customers in consultation with Regional Lead, P & BD
- Assists with daily reconciliation of cash registers.
- Participates in periodic physical inventory counts.
- Sets up and maintains display cases and ensure shelves are well stocked.
- Keep the bookshop neat and tidy and that goods are accurately priced.
- Process online and mail orders
- Dispatch larger orders via courier
- Deal with order queries in a timely manner
- Collect data from customers for back orders.
- Support the implementation of the various BSK programmes.
- Perform any other duty as assigned by the General Secretary /CEO or any an authorized official of Bible Society of Kenya.
Minimum Requirements
- Diploma in Sales/Marketing or any other business-related field
- Valid Driving License Class C1
- Additional professional qualifications or membership of a relevant professional body will be an advantage.
- At least 2 years’ experience in sales, distribution, or a bookshop
- Experience in the use of a point-of-sale software is an added advantage.
- Ability to resolve complaints/issues and defuse angry situations with customers.
- Ability to Work independently and prioritize multiple tasks.
- Computer literacy with knowledge in basic Microsoft applications
- Must be a born again Christian.
