Position Overview
The Social Worker’s primary responsibility is to provide social work support to urban refugees towards stabilizing them and promoting their self-reliance.
The core responsibilities of this position:
Case management
- Collect biodata, develop case plans, set goals, conduct case plan reviews with all the assigned clients, and work closely with them to graduate from direct assistance to self-reliance.
- Make referrals to child protection, medical, livelihoods, counseling and resettlement units to ensure clients receive support promptly.
- Conduct individual case management for clients in close coordination with other units. This includes conducting home visits and regularly meeting with clients to promote their stabilization.
- Facilitate in workshops and support groups as part of social work assistance for refugee communities.
- Link clients to community resources, government agencies and other partners when appropriate.
- Attend other program duties as may be assigned by the supervisor.
Networking / collaboration
- Participate in regular inter-unit coordination meetings to discuss provision of services to clients.
- Represent RefugePoint in different forums as assigned.
Reporting
- Update the Salesforce database with basic case information, dated case notes on activities, referrals, and recommendations, and comprehensively complete necessary forms.
- Update client files with case notes to depict social work-specific interventions.
- Provide a weekly and monthly report on core tasks to the supervisor.
Requirements:
- University degree in Social Work, Community Development, Counseling Psychology, or other related field of study.
- At least two years’ work experience in a social work position is required.
- Excellent written and verbal communication skills.
- Strong interpersonal skills.
- Experience assisting refugees and asylum seekers in an urban environment strongly preferred.
- Commitment to rights based, empowerment-based approach.
- Experience in child protection, counseling and gender based violence programming is an added advantage.
Special Requirement:
- Police clearance certificate
