Principal Duties and Responsibilities
- Provide technical support for the rollout of the SPEAR programme
- Assisting in the deployment and configuration of hardware and software systems.
- Troubleshooting and resolving computer hardware, software, and network systems issues.
- Participating in designing, implementing, and maintaining the organisation’s network infrastructure.
- Collaborating with team members to ensure that all ICT systems operate efficiently and effectively.
- Providing support in the development and implementation of ICT policies and procedures.
- Assisting in the documentation and reporting of technical issues and solutions.
- Participating in training and development opportunities to enhance technical skills.
- Performing any other duties as assigned by the IT Manager or any other designated supervisor.
Person Specifications
- Recent graduate in Computer Science, Information Technology, or related field
- An understanding of computer networking, communications systems, and Cloud Infrastructure.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Good verbal and written communication skills
- Analytical and problem-solving skills.
- Ability to work collaboratively with teams.
- Strong work ethic and attention to detail.
- Ability to establish and maintain positive relationships with internal and external stakeholders.
Deliverables
- Ability to attend to basic user support queries with minimal supervision.
- Demonstration of participation in solution design and implementation.
- Ability to create technical and end-user documentation.
- Ability to generate reports on fault summary, and trend analysis reports, weekly and identify a possible trend.
The documents should be saved in MS Word or PDF in the following format: Your First Name-Your Last Name-Document Name-Date (mmyy) e.g., Deus-Wan-CV-092022-SFA Foundation or Deus-Wan-CoverLetter-092022 -SFA Foundation.
All applications should be submitted by Wednesday, 26th April 2023.
How to apply:
Should you meet the above requirements, please submit a cover letter and a current Curriculum Vitae not exceeding five (5) pages including three professional referees to [email protected] with the name of the vacancy as the e-mail subject.
The cover letter should be no more than two pages long and explain why you are interested in this post and how your skills and experience make you a good fit.
