Duties and Responsibilities
- Receive and direct visitors to relevant offices;
- Issue newspapers to staff;
- Close and open of main doors;
- Maintain cleanliness at the reception area.
Job Specification
Requirements for Appointment:
- Kenya Certificate of Secondary Education mean grade D+ or its equivalent with at least a C- in English or its recognized equivalent qualification;
- Reception /Telephone operator course from a recognized institution lasting not less than one month;
- Attended a course in Customer Care and Effective Receptionist from a recognized institution lasting not less than (1) month;
- Proficiency in Computer Applications.
Core Competences
- Office Administration – Knowledge of administrative activities that are related to financial planning, record keeping and billing, personnel, procurement and logistics, within the office.
- Report Preparation – Knowledge of the process of gathering data, compiling information and preparing reports and statements in various fields within the Office.
- Ethical – Understand ethical behaviour and public-sector practices. Ensure that own behaviour and behaviour towards others is consistent with these standards and aligns with the values and ethical standards of the Office.
- Effective Communication – Speak, listen, and write in a clear, thorough, and efficient manner using appropriate and effective communication tools and techniques. Speak eloquently and engagingly to visitors, in meetings, in one-on-one situations as well as in small and large groups. Listen, be receptive to the counterpart and adapt to the situation. Adjust the message to the recipient.
