Role Brief:
As a Retail Supervisor, you will be driving the key metrics of a shop: Sales, Installation, and Repossession. You will have the opportunity to build and manage a network of agents, technicians, and one shop manager.
What you can expect to be doing:
- Create and maintain an incredible sales team
- Meet the sales objectives through careful planning and motivating your team
- Meet the technician target through a laser focus on efficiency
- Meet the operational standard we expect at the shop
- Responsible for new customer acquisition across a defined area
- Hiring agents who are very effective sellers and good representatives of BBOXX
- Training agents to offer an incomparable customer service
- Managing the schedule of agents and motivating them to reach new heights
- Supporting and coaching agents in the field when needed (e.g. group presentation)
- Monitoring their performance against objectives and take necessary actions
- Organizing the agent network geographically
- Responsible for technicians’ performance
- Managing the schedule of technicians and motivating them to reach new heights
- Monitoring their performance against objectives and take necessary actions
- Responsible to implement a marketing strategy in coordination with Retail Area Manager
- Request for any marketing activities
- Responsible for the operations at the shop
- Supervise the shop manager in its activities
- Report to the retail area manager about the shop results
What we are looking for:
- A degree in a business-related field with background preferably in FMCG (Fast Moving Consumer Goods)
- Have prior experience in sales management with a deeper understanding of Route to Market Strategies,
- We are not looking for the “striker” of a football team but the head coach
- Be willing to live in rural areas, the role is set in rural areas,
- You will be located at a shop which are in secondary towns
- Be proficient with the Microsoft Office Suite
- Excellent verbal communication, listening, and phone skills
- You live to meet targets: You love challenges, you are driven to reach the target.
- A failure is never an option. You have shown in the past an ability to meet targets independently as a leader.
- You love selling: You have a passion for convincing people.
- You love getting others to trust you and follow your advice.
- You have some experience in selling effectively.
- You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work to bring the solar revolution.
- We also expect others to do the same. You should have stories when you over-delivered in your career
- Good motivational skills and enthusiasm
- Leading a team is second nature: You might not have had a lot of professional experience yet leading a team.
- You have led projects or managed conflicts effectively in the past, tell us about it.
- You are committed to amazing customer experience: Going the extra mile for the customer is natural for you.
- A dynamic and positive attitude, excellent organization, coordination, planning, and team management skills.
APPLY USING THE LINK BELOW:
Retail Supervisor – Nyangusu at BBOXX
