Duties and Responsibilities:
- Facilitate the growth and development of the SNDBX Community
- Manage the SNDBX Community relationships and engagements
- Administration of the Community meeting rooms, workspace, utilities and facilities
- Support the residents in managing Events and Meetings
- Organize and schedule SNDBX events; Plan and deliver an engaging calendar of events
- Build the community; use digital and social channels to drive awareness and engagement with the SNDBX
- Create platforms and activities within the SNDBX that facilitate meaningful connections
- Maximize attendance at SNDBX events and workshops (both face-to-face and virtual)
- Plan talks or engagements, secure speakers, create promotional copy, promote to members, drive registrations, and manage delivery
- Gather member feedback and insight through regular surveys
- Track the membership status (of the experts) and work on the feedback received.
- Relationship management with the building facility manager and SNBX entities
- Oversight of all office utilities
- Act as a relieve to the front office person in their absence
Required Specifications
- Experience in Community management for similar hubs and offices, with a track record of building communities
- Bachelor’s degree or a Diploma in a Business-related field, Communication, Event Management
- Proficient in using Meeting Scheduling Software, Facilities Management and Co-working Office Space Management Software
- Confident and firm personality, able to handle delicate situations with professionalism
- Analytical mind – able to assess Community needs and implement tangible solutions.
- Entrepreneurship mindset – able to appreciate the needs and concerns of the SNDBX experts
- An understanding of administration, facilities management and inventory management.
- Flexible and able to work outside normal working hours
- Time Management – able to perform even within time constraints and interruptions.
- Good oral and written communication skills (English and Swahili).
How to apply:
Applicants are invited to email their CVs to the SNBX HR Experts, Fanisi HR Solutions at [email protected] on or before Friday 31st March 2023 indicating “Front Office Admin” in the subject line.
Only shortlisted candidates will be contacted.
We are an equal-opportunity employer
