Job Description

  • Receive payment by cash, cheque, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Observe and adhere to cash handling procedures, policies and/ or administrative requirements with respect to infection prevention and control, health and safety measures and emergency procedures.
  • Ensure that basic safety measures are in place for the money collected and to be collected
  • Prepare, organize and arrange all collected money for banking
  • Resolve customer complaints and respond adequately to patient’s and customers’ questions that relate to cash transactions.
  • Confirm cases of patients whose treatment costs are covered by the respective agency (partner, insurance company or sponsor) before making commitments.
  • Provide adequate information on prices of procedures, goods, services or admission.
  • Tabulate and present to patients’/customers accurate bills (both inpatient and outpatient) and where raise invoices in a timely manner where applicable.
  • Carry out daily reconciliation of transactions recorded and the actual money received; sort, count & wrap the currency collected and appropriately hand it over and report any discrepancies noted to the supervisor immediately.
  • Keep accurate financial records and documentation of relevant patient/customer information.
  • Compile reports in line with established requirements and procedures.

Qualifications

  • CPA section 1-4
  • At least 2-3 years’ experience in a similar position

Method of Application

Applications to be sent by 31st March 2023 to [email protected] stating the position as the subject.

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