Job Summary
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable
- Minimum Qualification: Bachelor
- Experience Level: Entry level
- Experience Length:2 years
Job Description/Requirements
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable
Responsibilities for Telemarketer
• Work with team members on the call floor to meet sales and performance goals
• Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes
• Meet or exceed projected weekly and monthly sales goals
• Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy
• Accurately document the customer’s personal information including phone number, address and other order information
• Persuasively engage the customer in conversation to explain how the item will add value to their lives and meet their needs
• Ask relevant leading questions to understand the customer’s needs and recommend the best product or service for their purposes
• Follow prepared sales script to provide accurate information about a products price, features and benefits
Qualifications for Telemarketer
• 1-3 years of previous experience in customer service or telemarketing preferred
• Able to accept constructive criticism and continually improve sales techniques
• Experience handling and processing payment information over the phone is advantageous
• Ability to promote a product or service using persuasive language and techniques
• Fluency in English is essential, bilingual is preferred
• Excellent communication and interpersonal skills
• Professional experience using online forms to enter payment and personal information
• Experience in a position where meeting sales goals was important indication of performance
• Preferably a bachelor’s Degree
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