Job Purpose
Contribute to enhanced stakeholder engagements and experiences through management of social platforms in line with company guidelines and best practices.
Key Responsibilities
- Understand and leverage on the overall concept of the company, including the brand, customer, product goals, and all other aspects of service to execute role.
- Supports the company’s social media accounts and posts management.
- Brainstorms campaign ideas with the team.
- Monitor various social media platforms such as Facebook, Instagram, and Twitter.
- Engage with clients and provides sales support.
- Provide suggestions to management for improving customer experience on social platforms and internal processes.
- Learn and becomes proficient on internal software systems.
- Assists in compiling weekly social media engagement performance reports.
Knowledge, Skills, and Experience required:
- Minimum six (6) months experience in social media management
- Solid understanding of the social media platforms and how to effectively use them.
- Able to maintain consistency and continuation of thematic content responses.
- Has a solid sense of timing and controls the flow of outbound responses
Method of Application
Use this link Watu Credit Limited on watu.applytojob.com to apply
