Overall Purpose of the Job

The main responsibility of the Guest Room Attendant (GRA)is to clean and service guest rooms and public areas to ensure a pleasant guest / user experience.

Specific Duties

  • Responsibilities and essential job functions include but are not limited to the following:
  • Clean and service assigned guestrooms or public areas according to established housekeeping standards and procedures including dusting, vacuuming, cleaning and sanitizing bathrooms and changing of guest room linen.
  • Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
  • Daily sign in and sign out of guest room master keys from the manager’s office.
  • Update and share room status reports with the reception.
  • Self-check allocated workspaces to ensure set housekeeping standards are met.
  • Report, properly tag and record all lost and found articles.
  • Set-up meeting rooms for workshops and other events as per user requirements.
  • Promptly report any repair and maintenance issues that may arise in area of work.
  • Perform other duties as assigned may be assigned by the Guest House Manager.

Requirements/Qualifications

  • O level certificate and certificate in housekeeping operations.
  • A minimum of one (1) year experience as a Guest Room Attendant (GRA) in a similar standard establishment

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