Job brief
We are looking for a professional Food and Beverage Supervisor to be responsible for managing all F&B Restaurant and Bar operations in delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance/costing relations with an aim to maximize sales and revenue through customer satisfaction and employee engagement.
Duties and Responsibilities
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service
- Design exceptional menus, purchase goods and continuously make necessary improvements
- Identify customers’ needs and respond proactively to all of their concerns
- Lead F&B team by attracting training and appraising talented personnel
- Establish targets, KPI’s, schedules, policies and procedures
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Comply with all health and safety regulations
- Report on management regarding sales results and productivity
- Coordinate events planning in collaboration with the Events manager.
- Ensure improvement of sales by having good knowledge of the Products through good sales promotion.
- Coordinate and carry out outside catering activities for the organization.
- Any other duty as assigned by management.
Education and Experience:
- Culinary school diploma or degree in food service management or related field
- 3-5 years’ experience in the same position within Hospitality Industry.
Additional requirements and skills
- Proven food and beverage management experience
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Ability to spot and resolve problems efficiently, Mastery in delegating multiple tasks
- Communication and leadership skills, Up to date with food and beverages trends and best practices
- Ability to manage personnel and meet financial targets, Guest-oriented and service-minded
How to apply:
Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.
