About the job
Yango Delivery is an international, tech-driven, last-mile delivery company operating in 13 markets, from Israel to Chile to South Africa. Just in 2022 alone, we launched On-Demand, Same-Day and Next-Day delivery services in 10+ new countries.
We are designing a world where sending a parcel is as easy as sending a message. Driven by this mission, we build our business around cutting-edge tech and customer experience that comes above anything else.
Currently We’re currently looking for a talented Customer support specialist to join our team.
Responsibilities:
- Promptly process customer requests;
- Communicate with customers, drivers/couriers and partners to solve possible problems;
- Develop processes and tools to improve the quality of customer service.
Qualifications:
- Organizational skills for handling large amounts of data and multi-tasking;
- Native French and intermediate English;
- Confidence and competence to make decisions independently;
- Own laptop.
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