Job description

  • Manage daily orders and communication with kitchen staff for food preparation, delivery partners for food delivery and customers for updates and feedback.
  • Work closely with the Branch Manager to review operational metrics. Work towards continuous improvement of various metrics.
  • Manage and grow sales on our various food delivery platforms such as Uber Eats, Bolt Food, Jumia Food and Glovo.
  • Manage our various organic order channels (walk-in customers, orders received via calls/WhatsApp/ANDO Food Delivery App)

Requirements

  • 2+ years work experience in the F&B industry at restaurants such as ArtCaffe, Java House etc
  • Customer service mind-set
  • Attention to detail
  • Hungry for growth
  • Loves food
  • Hustle
  • Good communication and networking skills

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Restaurant Operations Associate at Ando

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