Reporting to the Technical Manager NRW Officer is responsible for all NRW activities
Duties and responsibilities
- Put up a comprehensive NRW unit.
- Schedule patrols of pipelines and service lines at least one complete cycle per month to unearth illegal water connections and concealed leaks and pipe bursts.
- Ensure that all water meters in the area are serviced timely and replaced (calibrated).
- Schedule and carry out gauging of routes to determine water loss. At least 3 routes per month should be gauged.
- Maintenance of A.V’s, S.V’s, washouts and tanks as per the work plan provided by the operations manager.
- Supervise installation, servicing and replacement of all meters.
- Ensure illegal water abstraction does not occur and those that have occurred are rectified in a timely and economical manner.
- Supervise the disconnection of customers who have defaulted in payment and prompt reconnection of customers on payment of their bills.
- Ensure that all cases of fraud, wrong billing, guessed meter reading, illegal flat rate billing etc are reported to Headquarters and dealt with promptly.
- Curbing illegal connections.
- Increasing customer base.
- Ensure that all meters are installed in easily accessible places to facilitate meter reading and avoid unnecessary cost of excavation.
- Terminating illegal connections.
- Loading penalties/fines on illegal consumers of water.
- Attending to customer complaints and testing of meters upon receipt of complaints from customers.
- Identify and repair leakages and pipe bursts.
- Installing and reading of master meters.
- Record all the operations and prepare the necessary reports.
- Supervise, train and motivate staff in this section to ensure improvement of professional skills.
Qualifications
- Bsc. in water engineering, civil engineering or security studies with at least +3 years’ experience in the Water Service Provision.
- Experiences in Project Management, NRW Management with commercial entities will be a definite advantage.
- Proven people management experience is essential for the position.
How to apply:
Candidates should send their resumes and cover letters to the following address:
The Managing Director,
Gusii Water & Sanitation Company Ltd.
P.O Box 3880-40200, Kisii-KENYA
