Detailed Description
Principal Accountabilities (KEY Performance areas):
- Track and monitor crew movement, position and schedules to ensure availability of adequate crew complement.
- Ensure the roster is run as close as possible to the published roster to maintain requirements of Fleet Agreements and Regulatory requirements.
- Communicate flight and other related information to crew and family and any other authorized parties at base and out of base in order to improve efficiency in information management.
- Monitor closely crew check in/check out times to ensure flights operate on time and to enable the alerting of SBY crew in good time to minimize delay.
- Prepare and advice the crew movement to transport provider to ensure prompt pick up and drop off of crew.
- Ensure implementation of safety, security and emergency standards at all times.
- Ensure and maintain a healthy, safe and secure working environment in compliance with the relevant industry, regulatory and legislative requirements, company procedures, regulatory authorities and requirements of customer airline
Job Requirements
Knowledge and Experience Qualification (Minimum)
- Bachelor’s degree or relevant diploma.
- Minimum 5 yrs experience in airline operations.
Additional Qualifications
- IT skills
- Customer Service skills
- Experience in workforce planning
Other Skills
- Good command of MS Office applications
- In-depth Knowledge of Collective Bargaining Agreements and Civil Aviation Authority (CAA) regulations
- Communication and negotiation Skills
- Trained user of Cabin crew management system
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