We are looking for an IT Intern to provide technical support in the use of PC hardware, Software, and operate a multi- platform (Linux/windows/Mac) computer environment, monitor, and assist resolve call center agent environment issues remotely and troubleshoot, repair and maintain office PC (e.g., laptops, desktops, Local storage ,Scanners, 3G/4G Routers and Multifunction printer configuration)
What you would be expected to do
- Diagnosing computer hardware, software, and peripheral issues.
- Installing and configuring computer hardware & software.
- Responding in a timely manner to service issues and requests raised on service desk platform and ensuring they are resolved within the SLA.
- Setting up user accounts on various business support applications.
- Troubleshoot and direct users requiring assistance on audio/visual systems.
- Repairing and replacing IT equipment when necessary.
- Service of IT equipment.
- Carry out any other tasks that may be assigned by line manager.
You might be a strong candidate if you
- Are a recent graduate in bachelor’s degree in Computer Science, Information Technology
- Have extensive knowledge in Office 365.
- Are experienced using IT helpdesk systems.
- Possess strong comprehension of IT systems and technologies.
- Demonstrate strong ability to learn.
APPLY USING THE LINK BELOW:
IT Intern at Sun King (Formerly Greenlight Planet)
