Key Duties and Responsibilities
- Follow up for timely payment of due invoices as per company collection policy and look for ways to improve debt collection processes.
- Keep track of assigned accounts to identify outstanding debts and plan a course of action to recover outstanding overdue payments.
- Update account status and database regularly and actively liaise with accounting, bank reconciliation, sales & marketing team members with respect to customer account queries and pending transactions.
- Investigate and resolve discrepancies in customer accounts like payment not posted, credit note not issued etc.
- Ensure every customer account allocated is reviewed and reconciled at least once a quarter and account entries are cross-checked against the original invoices, bank slip, bank transfer records.
- Evaluate new credit requests and conduct customer credit checks.
- Ensure Account Opening Form is filled up correctly by customers and has all necessary supporting documents.
- Handle customer queries and complaints, meet customers as and when required and prepare appropriate documents for file record purposes like agreement/acknowledgement towards outstanding amounts etc.
- File all customer correspondence documentation properly and keep such files for easy accessibility.
- Prepare and share with managers weekly customer outstanding statistics and alert of debtors unwilling or unable to pay timely.
- Prepare monthly (or on as and when required basis) statements, reports for customers and ensure they are delivered to customers in a timely manner.
- When necessary, act as part of the Accounts team member and assist in accounting work as may be allocated by management from time to time.
- Monitor credit control system in collaboration with sales and marketing, finance and executive team members and suggest improvements if any are required.
- Any other duties may be allocated by the Company Directors and management.
Skills
Key Skills and Competencies:
- Degree in accounting, finance, business administration or any other related field
- Certified Credit Professional (CCP-K)
- Certified Public Accountant (K)
- More than 2 years experience in a similar position
- Working experience with companies supplying daily needed goods with a high number of daily transactions will be of added advantage.
- Possess strong analytical skills and attention to detail and reasonably good computational, excel, auditing & review and problem-solving skills.
- Competency with large ERP systems
- Excellent time management skills and ability to prioritize a demanding workload
- Strong communication skills and the ability to handle potential tense interactions with clients whilst displaying a friendly and confident manner
APPLY USING THE LINK BELOW:
Credit Controller/Accounts Receivable (CCP-K) at Wisen HR Services
