JOB OBJECTIVE
The job holder will be responsible for providing first-level ICT support to the students and staff.
DUTIES AND RESPONSIBILITIES:
- Ensure lab accessibility by lecturers and students;
- Undertake regular proactive maintenance of computers and other accessories;
- Maintain a daily log-in-log-out register of who uses the lab;
- Install and maintain an up-to-date software in the labs;
- Implement any changes as may be advised by the Head of section;
- Implement and maintain network and Internet connection.
QUALIFICATIONS AND EXPERIENCE
- The applicant should be a current member of the staff of KCA University.
- Diploma in Computer Science or Information Communication Technology or its equivalent;
- Should have at least one (2) year experience as a Computer Lab Technician;
OTHER SKILLS AND COMPETENCIES
- Communication Skills – Ability to Communicate Effectively to help all end-users fix their issues and feel satisfied with the experience.
- Problem-solving Skills – Excellent analytical skills and the ability to troubleshoot and resolve hardware and software problems.
- Interpersonal Skills – Work with other professionals to develop and implement IT support strategies.
- Ability to work under minimum supervision
- Understanding of TCP/IP protocols and LAN/WAN configuration.
How to apply:
Interested candidates who meet the above requirements should submit an application letter indicating current and desired salary, a detailed CV including three referees, academic and professional certificates, and a clear copy of your Kenya National ID and iTax certificate via email to [email protected] by 20th January 2023..
The subject of your email should read:ICT Technician
Head of Human Resources,
KCA University,
P.0. Box 56808-00200,
Nairobi, Kenya
