Responsibilities:
- After orientation, the Sales Representative Intern will cover various duties among some key aspects of customer relations such as:
- Manage and respond to customer walk-ins and inquiries, inbound calls, texts, online chats, and emails.
- Assist customers with their purchase orders by having them processed and delivered.
- Provide solid information to potential customers regarding our products and services.
- Empathize, listen to, and understand customers, and recommend products or services to suit their needs.
- Maintain good recordkeeping of the customers you interact with, the products or services they inquire about, and any sales conversions made during every experience with them.
- The candidate will be recommended to use POS-related systems.
- She will also be recommended to track, document, and share data and trends, relative to our products and services.
- And she will also be required to carry out related office duties as advised by management.
Baseline Requirements:
- Continuing college students are encouraged to apply for this internship. The candidates must have covered any of the following units in their respective courses: Business Management, Business Commerce, Finance, Sales and Marketing, or Customer Relation.
- We require someone detailed, action-oriented, a keen listener, computer literate, a social media enthusiast, a problem-solver, and someone capable of assisting our customers throughout the entire customer relations and purchase cycle, from choosing appropriate products and making recommendations, to simple demonstrations and testing of our products.
- The successful candidate must show commitment and resourcefulness, and, in addition, must be keen on meeting deadlines and fulfilling projected weekly/monthly quotas.
- We look forward to working with a fluent English and Swahili-speaking sales representative who can communicate well with customers through phone, email, online chat, and social media channels, in a fun and fast-paced organization. And we hope the position will later yield to full-time employment in the long run.
APPLICATIONS SHOULD BE SENT IN ACCORDANCE WITH THE FOLLOWING PROCEDURE:
All applications should be submitted via email to [email protected] with the subject title.
Every applicant matters a lot and we greatly appreciate the dedication and time you place in applying for this exciting job position. Shortlisted candidates will be notified for an interview.
