G4S Kenya Ltd
- Kisumu
- Permanent
- Full-time
Job Summary
Reporting to the Sales Manager, the Sales and Accounts Executive will be responsible for achieving set targets month on month, pipeline management and territory growth and retention of existing portfolio in the territory, penetration and generation of relevant reports.
Responsibilities
1. Effective Selling and account management of Integrated Secure Solutions
Managing of individual pipeline & forecasting.
Promotes/sells/secures orders from existing customers through a relationship-based approach.
Acquire new sales within the assigned territory
Initiates and coordinates development of action plans to penetrate new markets.
Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing
2. Effective Account Management
Ensure customer satisfaction measures and KPIs are developed, achieved and maintained.
Build meaningful internal and external relationships.
Liaise with operations to ensure timely delivery of service and product.
Identifies opportunity by translating our products and services into value for customers
Speedy dissemination and redress of customer complaints and queries, in collaboration with relevant service line manager in charge.
Speedy dissemination and redress of customer complaints and queries, in collaboration with relevant service line manager in charge.
3. Effective reporting on Sales and Marketing activities
Preparation and submission of sales reports
Provide Sales Manager with accurate information on new and lost business as required.
Provide detailed feedback on customer issues and risks to assist Sales Management in decision-making.
Effectively makes use of Salesforce and other systems to enhance delivery
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