Kiambu, Kenya InternshipCommercial
Key Responsibilities
- Provide customers with information about Twiga’s products or services in order to create interest in the brand.
- Ask promising leads qualifying questions which can help reveal prospects’ willingness to buy.
- Use scripts to offer additional products or services based on past purchasing behavior.
- Transfer unresolved issues for escalation to relevant persons and follow up for timely resolution.
- Offer excellent customer service to all customers.
- Call customers after a sale to make sure they are satisfied with the product or service.
- Enter and update customer information in the database and ensure confidentiality of customer information.
Minimum Qualifications and Experience
- Currently enrolled in an accredited university or college obtaining a certificate or diploma.
- Well presented and able to communicate effectively in English; in both verbal and written communication.
- Be flexible and adaptable to changing environment and needs.
- Be patient, persuasive and persistent.
- Available to begin internship immediately.
USE THE LINK TO APPLY:
Call centre Telesales Internships at Tatu City DC
