Purpose of the job
The ICT Officer is responsible for managing information technology, ICT systems, and policies to achieve Sacco’s goals.  He/she will manage all ICT infrastructure, systems security, development and implementation of ICT strategies, policies, data security, and disaster recovery.

Reports to: Chief Executive Officer

Duties and Responsibilities

  • Manage all operations of the ICT Department and ensure timely provision of ICT services to all functions of the society to facilitate implementation and use of ICT in the organization.
  • Ensure routine maintenance of ICT equipment.
  • In charge of the development and implementation of ICT strategies, promoting ICT innovation and enterprise.
  • Establish optimal systems, and the best technology and make requisite recommendations to promote online services, ICT literacy, and capacity.
  • Ensure compliance with ICT regulations and advise management on the optimization of ICT resources in the organization.
  • Ensure business continuity and effective disaster management and recovery planning
  • Managing relationships with partners for the provision of ICT technical support and services.
  • Supervise the design, development, and implementation of critical ICT projects.
  • Prepare and present ICT periodic reports to the management.
  • Formulating and analyzing ICT policies, processes, procedures and ensuring compliance.
  • Monitoring LAN/WAN and internet firewalls.
  • Perform e-marketing and communication.
  • Install, configure and upgrade operating, security software, and administrative packages. 
  • Any other lawful duties that may be assigned from time to time.

Qualifications

  • A bachelor’s degree in Computer Science or ICT-related fields.
  • Professional certification in ICT fields (CISM, CISA, or similar certification).
  • Being a member of an ICT professional body is an added advantage.
  • A master’s degree in ICT will be an added advantage.
  • A minimum of three (3) years of working experience in a similar role.
  • Understanding of networking technology, routing, switching, and firewalls.
  • Overall understanding of enterprise systems.
  • Successful candidates will be required to meet the requirements of Chapter 6 of the constitution of Kenya by obtaining the required documentation.

Competencies

  • Strong problem-analysis and troubleshooting skills  
  • Able to handle and assess critical situations, and coordinate with many team players to restore normal ICT services  
  • Good time management skills  
  • Able to work in cross-functional, multi-application, multi-service providers environment.
  • Customer focus and interpersonal skills 
  • Communication skills
  • Good understanding of business applications, infrastructure, 
  • Applications, data, and technical architecture  
  • Vendor/service management 

Use the link below to apply:

ICT Officer at Co-operative Bank of Kenya

Share.

Comments are closed.