Purpose of the job
The ICT Officer is responsible for managing information technology, ICT systems, and policies to achieve Sacco’s goals. He/she will manage all ICT infrastructure, systems security, development and implementation of ICT strategies, policies, data security, and disaster recovery.
Reports to: Chief Executive Officer
Duties and Responsibilities
- Manage all operations of the ICT Department and ensure timely provision of ICT services to all functions of the society to facilitate implementation and use of ICT in the organization.
- Ensure routine maintenance of ICT equipment.
- In charge of the development and implementation of ICT strategies, promoting ICT innovation and enterprise.
- Establish optimal systems, and the best technology and make requisite recommendations to promote online services, ICT literacy, and capacity.
- Ensure compliance with ICT regulations and advise management on the optimization of ICT resources in the organization.
- Ensure business continuity and effective disaster management and recovery planning
- Managing relationships with partners for the provision of ICT technical support and services.
- Supervise the design, development, and implementation of critical ICT projects.
- Prepare and present ICT periodic reports to the management.
- Formulating and analyzing ICT policies, processes, procedures and ensuring compliance.
- Monitoring LAN/WAN and internet firewalls.
- Perform e-marketing and communication.
- Install, configure and upgrade operating, security software, and administrative packages.
- Any other lawful duties that may be assigned from time to time.
Qualifications
- A bachelor’s degree in Computer Science or ICT-related fields.
- Professional certification in ICT fields (CISM, CISA, or similar certification).
- Being a member of an ICT professional body is an added advantage.
- A master’s degree in ICT will be an added advantage.
- A minimum of three (3) years of working experience in a similar role.
- Understanding of networking technology, routing, switching, and firewalls.
- Overall understanding of enterprise systems.
- Successful candidates will be required to meet the requirements of Chapter 6 of the constitution of Kenya by obtaining the required documentation.
Competencies
- Strong problem-analysis and troubleshooting skills
- Able to handle and assess critical situations, and coordinate with many team players to restore normal ICT services
- Good time management skills
- Able to work in cross-functional, multi-application, multi-service providers environment.
- Customer focus and interpersonal skills
- Communication skills
- Good understanding of business applications, infrastructure,
- Applications, data, and technical architecture
- Vendor/service management
Use the link below to apply: