About The Role
Burn is looking for an IT Officer who will be responsible for carrying out specific tasks – as defined by the Senior IT Officer.
Duties and responsibilities
- Administration of the active directory – Creating, and modifying user accounts, groups, computer accounts, organizational units (OUs), and other objects in the directory service database.
- Administration of office 365 platform – SharePoint, Teams, Exchange, PowerApps
- Support development and implementation of new computer projects and new hardware installations.
- Diagnosing and fixing problems or potential problems within the network and its hardware, software, and computer systems.
- Assist in maintaining IT inventory for all IT assets within the organization and conducting regular preventive maintenance on all IT assets and logging the same.
- Preparing regular reports on IT support issues, maintenance logs, and any other relevant report that may be asked by the supervisor.
- Configuring hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer network users.
- Monitoring network, firewall, and computer systems to ensure 99.9% uptime, security & improved performance.
- Provide user support in setting up & conducting end-user training for all relevant IT platforms.
- Any other duties as assigned by the supervisor.
Skills And Experience
- Bachelor’s Degree in Computer Science, Information Technology, or IT-related field.
- A minimum of 2 years in a fast-paced IT support environment
- Experience in Office 365 – PowerApps, Flow.
- In-depth knowledge of SharePoint.
- Experience with computer networks – Network analysis, design, Subnetting, IP Addressing, and firewalls.
- Working knowledge of DBMS systems such as Microsoft SQL, and MYSQL.
- Working knowledge of cloud computing. AWS or Microsoft Azure
- Hands-on experience with Windows Servers, and Linux.
- Programming experience. Preferred language Python.
- Certification in CCNA, and Office 365, will be an added advantage.
- Hands-on hardware troubleshooting experience.
- Working technical knowledge of current network protocols, operating systems, and standards
- Willingness to learn on the job, ability to prioritize tasks, and efficiently manage time.
- Availability to work occasional after-hours and weekends for IT-related projects.
- Ability to maintain open communication & positive working relationship with staff.
Go to BURN on www.linkedin.com to apply
